Learning Journal_6Feb2021

This morning when heading to attend a workshop, I was waiting at the bus stop. There was a senior lady also waiting and we started to chat something, even though we didn’t know each other and were wearing masks. She said yesterday was bad weather in the City. The platforms had a lot of water stains and she needed to clean up (She is a cleaner at the train station). She told about her supervisor who is from Spain and a few different attitudes between the staff and manager. This reminds me of some ideas regarding my recent study. I am doing my Diploma of Leadership and Management, and one of the units is about lead and manage effective workplace relationships. I agree with her point of view as a basic level of the employee because of my working history and experience. However, because of my new study, I start to stand on the thinking position at a higher level. It is great to hear someone’s feedback and thoughts about their job. I believe that well qualified managers should listen to their staff’s voices. Double-way feedback can help a lot in the workplace and also can improve their work performances.

Now, I like to talk to different people to get some learning reflection.

今日在等公車時與一位同樣在等公車的女士聊了一下，有關於此女士對於自己身為清潔工的態度和想法，非常認同一個低層員工對於工作的態度的消極性，畢竟自己同樣也曾經有過低層員工的工作經驗，上班就是上班，除了做好自己應該要做的，並不會想要多做或是幫助公司什麼，因為公司或公司的主管並沒有觀察到，或是反思需要如何建立員工的積極工作態度。最近開始了我商業領域的課程，是有關領導與管理，跨領域的學習讓我更可以用不同的觀點去看待一件事，尤其是最近正在學員工和管理階級之間的關係，我發現了正向的雙向回饋或許對於工作績效和職場氛圍有很大的幫助，但至於現實的職場到底是不是如此，真的得仰賴管理階層的有效統御和管理。